senior retail systems engineer


Position Description

PVH Europe is on a mission to redefine the fashion industry by driving full digitalization along the company’s entire value chain, from product design all the way to the end-consumer.

The Technology team aims to become a driving force in the organization for technology strategies & tools that enable the company’s growth and create ever-increasing value for the end-user, be it the PVH organization, the employees, our customers or consumers.

We are looking for an enthusiastic Infrastructure Engineer as part of the IT Retail Infrastructure Team who can implement and scale the technical store systems for PVH Europe. Customer value and automation are key in deployment and configuration of our landscape. We are working towards enabling autonomous teams and ‘hands-off’ deployments to facilitate DevOps practices. You would be mentoring other team members and considered an ambassador to both our end-users and vendors or third parties. Therefore, collaboration and maintaining a healthy relationship with adjacent teams is key.

  • Driven and solution-oriented
  • Experienced, professional and collaborative
  • Always open to look back, learn and continuously improve
  • Competent in your expertise, willing and eager to develop other team members
  • Fluent in English, both verbal and written
  • Willing to travel if needed
  • Take care of the daily administration, trouble shooting and reporting of all back-office systems, as well as their related network infrastructure components like data, voice, video, wireless and security
  • Participate in all operational tasks needed to keep the landscape running smoothly
  • Be part of a skilled operational team, striving to improve all aspects of the PVH EU IT environment
  • Translate architectural solutions into scalable and sustainable implementations
  • Actively collaborate to reduce complexity in our landscape
  • Standardize and automate where possible, to enable teams to move faster and become truly autonomous
  • Plan, control, coordinate and/or execute the support and delivery of tech solutions to stores
  • Respond to problems and incidents that cannot be resolved by Tech Support
  • Work with development teams, partners and local IT to ensure sustainable solutions
  • Continuously improve and optimize
  • Document key processes and train Local IT, so they can become self-maintaining
  • Work (on-call) shifts and odd hours if needed

Position Requirements

  • 5 + years working in Retail Technology environment
  • Retail process knowledge
  • Experience with Reatail EPOS systems
  • Experience in working Agile
  • Experience with Virtual environments
  • Knowledge of Networking infrastructures
  • Knowledge of remote controlling solutions
  • The ability to adapt to the fast-paced "way of working" which is needed to drive excellence
  • The ability to work in a structured and standardized fashion, but you also have the ambition to be innovative in optimizing the administration and monitoring tasks for both technical and network infra systems
  • Experience working in a dynamic environment where customer satisfaction drives success
  • A strong background in infrastructure implementation and support
  • Experience with one or more of the below mentioned solutions:
    • Microsoft Core Service - ACTIVE Directory/DNS/Group Policies/Exchange/SQL/SCCM 
    • Virtualization Platform - VMWare vSphere 6 (OnPrem)/Rackspace/VMware Cloud/Azure/AWS.
    • Server builds/Troubleshooting/Security
    • Cisco Meraki Networking - Routing-Switching/LAN-WAN/BGP-OSPF/ASA(Firewall and VPN)/WirelessLanControllers/Waas
    • Security Networking - Juniper SA/Checkpoint/CitrixNetscaler/WebProxies/IDS-IPS
    • Topdesk Ticket System/SAP OSS ticketing system
  • A unique opportunity to build the Retail infrastructure and support of the future for PVH Europe, leveraging the latest technologies to ensure our store infrastructure is the benchmark example in the world
  • Room to transform current store implementation processes to sustainable, smart and remote store support and services
  • Plenty of opportunity to make the role your own, to be entrepreneurial
  • Dedicated people managers to stimulate talent development
  • Competitive benefits
  • State-of-the-art campus facilities
  • ‘All-you-can-eat’ healthy lunches and amazing events
  • Wide range of courses at PVH University to satisfy your learning appetite
  • International working environment