director ecommerce projects & analytics


Department Information

The Ecommerce (Ecom) Team is responsible for managing the European own and operated and sites across all European markets. The team operates all necessary functions to manage the Ecom business end-to-end. Both brands are growing in a fast pace and have very ambitious growth targets for the coming years. The team consists of approx. 80+ people and will grow significantly until the end of the year. Furthermore, team members are of various cultural backgrounds and nationalities, all highly motived and skilled as well as inspiring to work with.

As the own and operated Ecom business is one of the main growth opportunities for both brands, there is a high focus in the organization to support the Ecom growth. One of the key pillars is to drive a more data decision driven culture within the team. Thus, we want to scale up our analytical capabilities. In addition, there are lots of projects running covering the entire Ecom value chain which will improve e.g. operational processes, bring innovations and new features, investigate new market and business model opportunities.

We are looking for a Director Ecommerce Projects & Analytics who will head up the Projects/ Strategy as well as Analytical functions in the Ecom team for both brands reporting to the VPs of the Tommy Hilfiger and Calvin Klein Ecom business.  

Position Description

  • Build and master the Ecom strategic roadmap for both brands across multiple functions/ departments within the Ecom team
  • Identify Ecom priorities based on data insights, consumer behavior as well as market and technological trends. Determine potential based on ROI and/ or strategic fit to the brands and assess implementation timelines
  • Build project plans, organization, identify necessary resources and departments needed in order to implement projects
  • Monitor and map competitive benchmarks (innovations), conduct Ecommerce consumer research, stay up-to-date on trends
  • Continue the journey to become a data driven organization by enabling every team member to base decisions on data  - constantly improve  / evolve data capturing, analysis and recommendation
  • Further drive the implementation of foundational tools such as the SVOC (single view on the consumer), GA 360, MTA models, etc. which will allow the Ecom team to make more informed decisions
  • Support the wider Ecom team with best practice sharing, project management skills and foster a more data driven culture within the wider Ecom team
  • Lead and develop a team (approx. size of 10) to expand their skill set and further progress their careers

Position Requirements

  • 7+ years of experience in strategy consulting and/ or a project/ analytical driven environment with a strong focus on Ecom including management experience in leading teams
  • University degree from a leading business school/university. MBA or advanced degree is preferred
  • Good understanding of Ecom specific tools & technologies as well as some implementation experience
  • Experience in fashion, apparel retail or consumer goods industry is a plus
  • Proven track record of successfully managing cross-functional complex projects thereby demonstrating strong leadership skills
  • Outstanding people, relationship and team working skills; and ability to interact with different levels of a multi-cultural, international organization
  • Inspirational leader
  • Ambitious, motivated to go the extra mile and able to perform in a demanding work environment
  • High flexibility: ability to deliver quality at detail level while keeping strategic perspective in a highly dynamic work environment
  • Independent, hands-on, able to prioritize, results oriented and structured
  • Strong analytical and conceptual skills
  • Real team player, does not take her/himself too seriously
  • High standard of ethics, integrity and confidentiality
  • Passionate about work and be able to motivate, coach and support the teams
  • Excellent MS PowerPoint and Excel skills
  • Proficiency in English

We offer

  • All the bells and whistles: reimbursed commuting expenses, 25 days annual leave, discount on your mandatory Dutch Health Insurance, and pension plan
  • Work at our beautiful state-of-the-art Campus, complete with a gym and a People’s Place café, located by the water in the heart of Amsterdam
  • We foster a culture of development, offering training and learning opportunities through our very own PVH University
  • Our smart work program empowers our associates to work at their preferred location within a flexible schedule
  • Sample sales and year-round discounts on TOMMY HILFIGER and CALVIN KLEIN products
  • A chance to unwind with weekly social activities
  • To top it all off, you will be working in an organization that encourages an entrepreneurial mindset, employees that are driven, solution oriented and value a collaborative culture